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  1. The back channel is great – for us. However, we’re looking for ways to get back in front of the world to move the CRM and Social CRM conversation forward. As it stands, we’re all doing our own thing and then coming back to the back channel to hash out our thoughts and ideas – and sometimes just to have fun, since we’re all becoming good friends. So, we’ve begun looking for the perfect way to do this as a non-enterprise enterprise. We’re not finding what we need yet. (Read Full Article)

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