Category: Cloud Computing

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Categories:
Technologies: Cloud Computing, CRM, CRM Blog, ERP, ERP Blog, Green IT, on-demand, SaaS, web-based

  1. High Noon for Salesforce and Dynamics CRM

    Explore Article Editor's Picks (Aug 25 2010) Cloud Computing , CRM

    Will Dynamics CRM 2011 Challenge salesforce.com? Are you kidding me? Dynamics CRM 2011 will definitely absolutely challenge Salesforce. In fact it already is and has been for some time. Over the next couple years, the CRM market will be a two-horse race.

    Comment on Article Mentions:   Salesforce   Gartner   Microsoft

  2. The 2 Customer Experience Killers, Part 2

    View all 2 articles » Explore Article CRM Buyer (Aug 18 2010) Cloud Computing

    The 2 Customer Experience Killers, Part 2 Clearly, if you care about what your customers think and say about you, then not only do you need to design the primary experience, but you have to look out for unintended consequences or blowback from every action you take -- a.k.a. the meta experience. That sounds hard, and perhaps it is, but here are some ideas to help.

    The 2 Customer Experience Killers, Part 1 - CRM Buyer  

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  3. Open Source, CRM and the Realities of Business

    Explore Article ecommercetimes.com (Aug 19 2010) Cloud Computing , CRM

    Open Source, CRM and the Realities of Business Open Source, CRM and the Realities of BusinessE-Commerce TimesOpen source CRM has evolved the only way it could be expected to evolve -- somewhat away from its roots as a community-driven and developed application and ...and more »

    Comment on Article Mentions:   Martin Schneider

  4. Aplicor Announces Exclusive APAC Distribution Agreement With Major Australian ...

    Explore Article PR Newswire (Aug 10 2010) Cloud Computing , ERP , SaaS

    Aplicor Announces Exclusive APAC Distribution Agreement With Major Australian ...PR Newswire (press release)10 /PRNewswire/ -- Aplicor, LLC, a global Cloud Based Business Software Company, announced today an exclusive distribution agreement with Garaguru, ...and more »

    Comment on Article Mentions:   Aplicor

  5. What Social Business means for Cloud Computing

    Explore Article Editor's Picks (Oct 28 2009) Cloud Computing

    What Social Business means for Cloud Computing Anthony Nemelka is a long-time veteran of the CRM industry, having previously served as a senior executive at both Peoplesoft and Epiphany and most recently co-founder and CEO at Helpstream. At a well-attended Salesforce.com event at Oracle Open World two weeks ago, Marc Benioff delivered, in his typical style, a very well articulated argument for why Salesforce is poised to dominate the shift from client/server computing to cloud computing in the same way that Oracle dominated the shift from mainframe computing to client server. It was a strong argument, graciously delivered given it was on Oracle’s stage. Shortly thereafter, Michael ...

    Comment on Article Mentions:   Oracle   Google   Salesforce

  6. Sustainability 1 — Data Center Energy Use

    Explore Article Beagle Research Group, LLC (Jul 14 2010) Cloud Computing

    The most popular concept of sustainability revolves around energy use and while I have no issues with energy as an issue, I think in business the idea goes further — all the way to products and customers. I will leave the last couple of ideas for another time and concentrate on energy today.

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  7. SaaS for your business in the cloud

    Explore Article ZDNet Technology News (Sep 23 2009) Cloud Computing , SaaS

    Is it just lower upfront cost and faster time-to-live that's driving businesses to adopt SaaS? Or is it simply that the cloud is where business gets done today, and that's where business systems should operate too.

    Comment on Article Mentions:   Gartner   Oracle   Zach Nelson

  8. The Social Business Engine (part 2 of n) – Value

    Explore Article Editor's Picks (Jan 28 2010) Cloud Computing , CRM

    Our peers, social networks and your CUSTOMERS are always talking. Information, valuable tidbits will appear at any time. While it is nearly impossible to listen to everything, all the time, you should be prepared to act on information when it becomes available. Remember that one of the most difficult tasks is figuring out exactly what your customers want – listen as much as possible. The objective is not only listen to what they say they want, but what they determine to be valuable. This is a subtle difference.

    Comment on Article Mentions:   Paul Greenberg

  9. Google, Workday Outages Show SaaS Isn't Perfect -- SaaS and Cloud Computing Outages

    Explore Article InformationWeek (Oct 23 2009) Cloud Computing , SaaS

    Software-as-a-service lets CIOs pay only for what they need, but CIOs need to make sure they get the system performance they've paid for. Companies are sometimes choosing software-as-a-service over on-premises software because it is inexpensive and flexible, yet recent outages at Google and Workday are reminders that SaaS isn't perfect. SaaS lets CIO pay only for what they need, but how do CIOs make sure they get the performance they've paid for?

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  10. How Should You Follow Up on a Cloud Computing Lead?

    Explore Article Home | SYS-CON MEDIA (Aug 5 2010) Cloud Computing

    How Should You Follow Up on a Cloud Computing Lead? Over the past year I have listened to many vendor webinars talking about their cloud computing solution story. After the call I always get an e-mail or phone call trying to see my needs. This follow-up is very good as the purpose of these webinars is to obtain leads and the follow up process is to qualify these leads. Until yesterday, none of these calls were of any value to me.

    Comment on Article Mentions:   Aplicor

  11. The business ecosystem quilt, and how Demandbase fits in

    Explore Article (Dec 21 2009) Cloud Computing , CRM Blog

    By Chris Bucholtz A lot of folks think that getting a CRM solution is a one-stop answer to all their sales problems. It really isn’t – but it can be a great first step, especially if you view it not as a single, solid blanket but as a major patch in a sales/marketing/service infrastructure quilt.

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  12. Application Downsizing to the Cloud

    Explore Article itbusinessedge.com (Oct 19 2009) Cloud Computing

    As previously discussed, there is an emerging trend emerging where some corporations are actually downsizing their applications as a way to cut costs in these

    Comment on Article Mentions:   Aplicor

  13. Put Cloud CRM to Work

    Explore Article washingtonpost.com (Apr 13 2010) Cloud Computing , CRM

    Today, customer relationship management (CRM) software is a must-have for companies that want to keep in touch with their clients. And for very small companies, the most compelling CRM products live in the cloud.

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  14. Consona Targets High-Tech with Knowledge Driven Support

    Explore Article Editor's Picks (Nov 18 2009) Cloud Computing

    Consona Targets High-Tech with Knowledge Driven Support

    Comment on Article Mentions:   RightNow   Salesforce.com

  15. Why Social Media will drive adoption of SaaS CRM

    Explore Article Editor's Picks (Jun 6 2010) Cloud Computing , CRM , SaaS

    In spite of the fact that SaaS CRM has been around for a decade, it is not as popular or widespread as what some might have expected it to be by now. I think this is about to change. As I noted in my previous post, four independent trends, namely Social Media, Smart Phones, Predictive Analytics and SaaS are now converging to bring about a Paradigm Shift in CRM. In particular, Social Media will drive adoption of cloud computing/SaaS CRM going forward.

    Comment on Article Mentions:   SAP   Oracle

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