Category: web-based

1. Organizations in the News

   (3 articles) Google

1. Are you getting your message out to where your customers are?

   Explore Article (Apr 21 2010) CRM , ERP , ERP Blog , web-based

   A funny thing happened on the way to the future. Just as we all got acclimated to the Internet and Web browsers and desktop computers, technology didn't stop there. In the last few years, more of what we do online is now mobile, on smartphones, PDAs, ordinary cell phones, netbooks and laptop computers and other devices. So has your business kept up with these changes?
   

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2. Customer service means being online and searching out your customers when they complain

   Explore Article (Jun 21 2010) CRM , ERP Blog , web-based

   It seems so simple. Your company's reputation is critically important to your business for customer retention, sales and in today's world of more competition -- your very livelihood. So what are you doing every day to ensure that your company is being seen in a good light online? Do you have someone in your company perusing the Internet daily doing searches on your company to ensure that any fires are being put out quickly? Are you getting moment-by-moment free Google Alerts when your company is mentioned online in a news story, blog item or a posting anywhere online? If you ...
   

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3. Lesson learned: Is your growing business ready for an IT disaster?

   Explore Article (Jun 24 2010) ERP Blog , on-demand , web-based

   On Feb. 11, 2010, Ken and Judi Ralph were happily cruising on automatic pilot while running their in-home online business, J&K Seminars. One day later -- Disaster Day -- their business world turned upside down.
   

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