Martin Schneider

Quotes

1. “ Open source doesn't mean free and was never really meant to mean free. ”

   In Open Source, CRM and the Realities of Business

2. “ What is ITs role in the Social CRM Revolution ”

   In The Socialization of IT

3. “ Hey, these guys basically baked the cost of Sugar into the cell phone plan. Now there is no excuse for people not to equip all their sales guys with CRM and a blackberry. ”

   In CRM, “Must Have” Sales Tools, and the Buying Mentality…

1. Mentioned In 45 Articles

2. The Top 10 Open Source CRM Applications

   Explore Article (Aug 25 2010)

   Comment "Open source is good, but often brings a lot of problems. When comparing to a SaaS (software as a service), ..." - davidmorisseau

   ...open and flexible, it makes it easier to integrate social media sources and to do it quickly,” said Martin Schneider, director of product marketing at SugarCRM. “Instead of having rigid, pre-defined connections, we g... (Read Full Article)
   

   2 Comments Mentions:   Martin Schneider   Microsoft

3. Vendors Reveal 10 of Their Top CRM Tips

   Explore Article eCRM Guide (Aug 25 2010) CRM

   We asked Salesforce.com, NetSuite and SugarCRM for their tips on what to look for when purchasing a CRM system, as well as advice on how to make sure employees actually use the system and get the most out of it. Here are their responses. (Read Full Article)
   

   Comment on Article Mentions:   Salesforce.com   Martin Schneider

4. “Social Silos” and the Need to Keep CRM in SCRM

   Explore Article CRM Outsiders (Aug 23 2010) CRM

   ... or source is most relevant, etc. “Social Silos” and the Need to Keep CRM in SCRM Aug 23rd, 2010 by Martin Schneider As part of the marketing team at SugarCRM, I am charged with defining and communicating our social ... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

5. Open Source, CRM and the Realities of Business

   Explore Article ecommercetimes.com (Aug 19 2010) Cloud Computing , CRM

   ...usations have been leveled at other vendors who offer free/fee alternatives. Here's the reality: As Martin Schneider, the director of product marketing at SugarCRM told InternetNews.com, "Open source doesn't mean fre... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

6. Putting The Experience In Customer Experience

   Explore Article Editor's Picks (Aug 9 2010) CRM

   ...al, because if your customer experience is subpar, social will only put it under a microscope. As Martin Schneider said, “both companies and consumers are finding themselves accepting social as a band-aid to bad se... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

7. Moving into the “How” from the “What” of Social CRM

   Explore Article CRM Outsiders (Aug 6 2010) CRM

   ...only exacerbate the issue. Moving into the “How” from the “What” of Social CRM Aug 6th, 2010 by Martin Schneider I thought about a question mark at the end of the post title, and left it off for some reason. But ... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

8. Don’t Let Social Derail Traditional Customer Support Goals

   Explore Article CRM Outsiders (Jul 29 2010) CRM

   ...rs hold the brand. Don’t Let Social Derail Traditional Customer Support Goals Jul 29th, 2010 by Martin Schneider This is just a small thought – as I have far too many ideas that are too big for a tweet and not re... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

9. Remember, No One “Owns” a Relationship

   Explore Article CRM Outsiders (Jul 27 2010)

   ... skip the retailer and go to the source. Remember, No One “Owns” a Relationship Jul 27th, 2010 by Martin Schneider I was going to continue the comment thread in Mitch’s last post on VRM but I think it warrants its ... (Read Full Article)
   

   Comment on Article Mentions:   Martin Schneider

10. Twitter Escalation Proves the Need for Great Core CRM

    Explore Article CRM Outsiders (Jul 22 2010) CRM

    ...uring myTwitter exchange. Twitter Escalation Proves the Need for Great Core CRM Jul 22nd, 2010 by Martin Schneider I was having a bit of a bad day yesterday. My Comcast internet connectivity was spotty, and Webex h... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider   Paul Greenberg

11. Leveraging Social Profiles vs. Social Selling

    Explore Article CRM Outsiders (Jul 16 2010) CRM

    ... whole ‘nother series of arguments. Leveraging Social Profiles vs. Social Selling Jul 16th, 2010 by Martin Schneider I have been swamped with Sugar 6 release stuff – and haven’t had a ton of time to blog or even get ... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider

12. The Socialization of IT

    Explore Article CRM Outsiders (Jul 12 2010)

    ...ul 12th, 2010 by Mitch Lieberman I know the subject line sounds kind of creepy. But, Co-conspirator Martin Schneider wrote a few weeks ago “What is ITs role in the Social CRM Revolution” and I could not help myself. ... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider

13. The Open Cloud – Come for High Availability, Stay for Ownership and Control

    Explore Article CRM Outsiders (Jun 21 2010) Cloud Computing , SaaS

    Comment "We'd like to add some interesting information on how Cloud Computing can work for Small Enterprises as well as addressing ..." - intelestream

    .... The Open Cloud – Come for High Availability, Stay for Ownership and Control Jun 21st, 2010 by Martin Schneider While I was traveling through Europe for our CRM Acceleration events over the past several months, ... (Read Full Article)
    

    1 Comment Mentions:   Martin Schneider

14. The Power of “Local Social” for Global Brands

    Explore Article CRM Outsiders (Jun 16 2010)

    ... all cultures (and time zones)? The Power of “Local Social” for Global Brands Jun 16th, 2010 by Martin Schneider I have been throwing the ideas I’m about to spit out around in my head for almost a week. Spurred o... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider

15. Top 10 Reasons to Consider Open Source CRM

    Explore Article Linux Today (Jun 8 2010) CRM

    ...itional CRM solutions and/or do not provide support. But as eCRMGuide.com found out from talking to Martin Schneider, the senior director of communications at SugarCRM, a leading provider of open source customer rela... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider   Salesforce.com

16. Social Media Can Enable B2U CRM

    Explore Article CRM Outsiders (May 17 2010)

    ...h behavioral history gleaned from social media). Social Media Can Enable B2U CRM May 17th, 2010 by Martin Schneider Ok, so you’re probably saying, “What the heck is B2U?!” Before I talk about how social media comes ... (Read Full Article)
    

    Comment on Article Mentions:   Martin Schneider

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