RightNow

Quotes about RightNow

1. “ The only one that made a true move was RightNow with their purchase of HiveLive. ”

   In Gartner's Magic Quadrant for customer service contact centers finds best-of-breed market

1. Mentioned In 35 Articles

2. CRM Comparison Guide: A Peek Under the Hood of Nine Top Vendors’ Products

   Explore Article (Sep 2 2010)

   ...onths. Has partnered with Zuora to add subscription payment functionality to its applications. RightNow The company’s focus is on the B2C customer experience, and thus it emphasizes service before the o... (Read Full Article)
   

   Comment on Article Mentions:   Brent Leary   RightNow   Aplicor

3. Does SFA improve sales performance?

   Explore Article Editor's Picks (Aug 26 2010)

   ...he true pioneers in on-demand CRM. It was founded in 1997, around the same time as Salesforce.com, RightNow and Netsuite -- which have all gone on to considerably more fame and fortune as public companies... (Read Full Article)
   

   Comment on Article Mentions:   RightNow   Salesforce.com   Microsoft

4. The meta customer experience

   Explore Article Beagle Research Group, LLC (Aug 23 2010) CRM

   ...hard to design good customer experiences. In an interview with Greg Gianforte, founder and CEO of RightNow, recently I learned about how hard that company tries to design its own customer experiences and ho... (Read Full Article)
   

   Comment on Article Mentions:   RightNow   Google

5. Sigh. CRM is NOT Dead, OK?

   Explore Article zdnet.com (Aug 16 2010) CRM

   ...tomer experience if done well - or if done poorly. So, we agree there. What I simply don’t like is RightNow’s apparent disrespect of and misstatements about an industry that is still thriving, that is still ... (Read Full Article)
   

   Comment on Article Mentions:   RightNow   Paul Greenberg

6. The Myth of the 360-Degree Customer View

   Explore Article (Aug 3 2010) CRM Blog

   ...tion show in New York, the day opened with a panel featuring four heavy-hitters – Greg Gianforte of RightNow, Anthony Lye of Oracle, Brad Wilson of Microsoft and Jujhar Singh of SAP. The discussion included a... (Read Full Article)
   

   Comment on Article Mentions:   RightNow   Microsoft   SAP

7. This Week in the Rearview Mirror: Open Source, VRM, Social Media Marketing and New York

   Explore Article play.goldmail.com (Jul 29 2010) CRM Blog

   Our weekly roundup touches on our interview with RightNow's Brian Curran, Open Source CRM and ERP, Vendor Relationship Management and how Social Media might ... (Read Full Article)
   

   Comment on Article Mentions:   RightNow

8. CRM Experts in their Own Words: Brian Curran

   Explore Article YouTube (Jul 29 2010)

   RightNow's new Vice President of Web Solutions talks about customer experience, the critical nature of servi... (Read Full Article)
   

   Comment on Article Mentions:   RightNow

9. CRM, social media and Enterprise 2.0: Convergence on the cards?

   Explore Article Customer Management Software (Jul 14 2010) CRM

   ...last sentence would be heaving with bravado, particularly as competitors such as Salesforce.com and RightNow were arguably beating the social path ahead of the software giant. But Woollen is one of the friend... (Read Full Article)
   

   Comment on Article Mentions:   RightNow   Paul Greenberg   SAP

10. Gartner debunks SaaS CRM myths

    Explore Article searchcrm.techtarget.com (Jun 30 2010) SaaS

    ...u've paid up from the anniversary of year one." However, some movement has been made on this front. RightNow recently enacted a Cloud Services Agreement, a standard service level agreement (SLA) guaranteeing ... (Read Full Article)
    

    Comment on Article Mentions:   RightNow   Gartner

11. Day Two of the Gartner Customer 360 Summit: A Social Service Success Story

    Explore Article (Jun 29 2010) CRM Blog

    ...ved. The thinking part of this was done by Larson and her team, while the technology is coming from RightNow. Larson recommends buying technology rather than building it in house; “if you buy, you’re a custom... (Read Full Article)
    

    Comment on Article Mentions:   Brent Leary   RightNow

12. The Inside Scoop On How The CRM Vendors Stack Up

    Explore Article Editor's Picks (Jun 29 2010) CRM

    ...ogies and tools to reduce upgrade costs. CDC Pivotal, Microsoft Dynamics CRM, Oracle CRM On Demand, RightNow, and salesforce.com are gaining ground. These products all get high marks for ease of use and relat... (Read Full Article)
    

    Comment on Article Mentions:   RightNow   Microsoft   SAP

13. No One-Stop Shop for Social

    Explore Article destinationCRM.com (Jun 11 2010) CRM

    ...cebook, Twitter, LinkedIn. 2. CRM suites offering social media integration: Oracle, Salesforce.com, RightNow Technologies, SugarCRM. 3. Pure-play social channel aggregators and managers: InsideView, iCrossing... (Read Full Article)
    

    Comment on Article Mentions:   RightNow   Oracle

14. A Comparison of CRM-on-Demand Solutions

    Explore Article On Demand CRM Software (Jun 10 2010) CRM

    ...gths and weaknesses of six SaaS CRM providers: Salesforce.com, Aplicor, NetSuite, Oracle On-Demand, RightNow and SAP. (Read Full Article)
    

    Comment on Article Mentions:   RightNow   Aplicor   Oracle

15. CRM's legacy of failure lives on

    Explore Article Technology questions and answers (Jun 9 2010) CRM

    ...will to respond to customers’ needs, according to one text analytics software user. READ MORE SAP, RightNow make CRM more mobile With SAP's acquisition of Sybase and RightNow's new mobile capabilities, mobile CRM is taking off. Some early adopters are optimistic. (Read Full Article)
    

    Comment on Article Mentions:   RightNow   SAP

16. Gartner's Magic Quadrant for customer service contact centers finds best-of-breed market

    Explore Article searchcrm.techtarget.com (May 5 2010) CRM

    ...collaboration tool, still focus mostly on sales, Maoz said. "The only one that made a true move was RightNow with their purchase of HiveLive," he said. In fact, integrating social CRM data will be one of the ... (Read Full Article)
    

    Comment on Article Mentions:   RightNow   Oracle   SAP

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