Quotes

“ I would not make a multi-million dollar ERP decision unless I first consulted with those interest groups and got real-world reviews. ”

“ Thirty-four percent is a pretty impressive number. We've been waiting for this to happen since the 1990s. ”

“ I was really surprised at how far along people were. ”

“ They are extending [knowledge management] not just within tech support, but we're hearing from field service, professional services, even the education groups. ”

“ Getting into the actual native applications can boost a lot of use. ”

“ I remember a million years ago, someone came up with advertising on the phone based on location. ”

“ They've tried to take some common denominator apps -- order placement, time and travel, dispatch -- those are on the list for mobilization first. ”

“ What you want to do is pick some core functions that will be needed in high volume, then look at a more customized approach for different areas. ”

“ Spending was really up this year, and one of the reasons was pent-up demand, but also because people are moving off their homegrown infrastructure. ”

“ I believe it's not going to change immediately. ”

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